The world of work has changed dramatically in recent years, and the pandemic has heightened awareness for the importance of diversity and inclusion in the workplace.
Recently, there has been an increased realisation from employers that they need to be doing more to promote diversity and inclusion.
A recent CIPD survey found that two-fifths of employers said that they believed a prior investment in diversity and inclusion would help them respond effectively in a crisis to both employee and customer needs.
There are numerous benefits for both employers and their teams when equality, diversity and inclusion are championed in your business.
Here’s some strategies to help you build an equal opportunity workplace and a more diverse team.
Keeping Your Diversity and Inclusion Commitment
It is no secret to employers that a diverse team is a productive team.
A Harvard Business Review report found that when making decisions, teams with a diverse make-up outperformed individual decision-makers 87% of the time. Plus, diverse teams are proven to have increased innovation and creativity, have higher employee engagement, and they generate increased profits.
But unfortunately, due to the challenging economic environment, diversity and inclusion have slipped down the list of priorities; particularly for small business operators.
Before the pandemic, 14% of employers ranked diversity and inclusion as one of their top three priorities, whereas further into the lockdown, only 5% still counted it as of high importance.
Equality, diversity and inclusion, although it has certainly gained momentum in recent year as an important issue, should not be treated by employers as a ‘trend’ to dip in and out of when it suits them.
It is something that needs to be built into the mission, vision and ethos of your company.
The Human Rights Act 1993 in NZ states that no individual should be discriminated against in the workplace due to their age, disability, gender, marital status, race, or religion. And yet, in 2020, there is still work needed in many businesses to ensure that they are operating an entirely equal and inclusive working environment.
So, let’s look at how small businesses and owner operators can ensure they are championing equality, diversity and inclusion in their place of work.
Create a Culture of Equality
One of the more challenging elements of creating a fair and equal environment in your workplace is changing the climate that may have been in place for many years, sometimes even decades.
Management styles can get passed down through generations in businesses, as one set of managers and leaders replaces another and picks up subtle ways of working, which can become set within the company ethos.
At best, this can include acting and behaving a certain way which only serves a few individuals out of a whole team, hiring the same type of people. At worst, it can mean actively shunning certain groups of people – and remember, this can be done consciously and subconsciously (we will discuss unconscious bias in more detail in the next section).
So to combat inequality, and cultivate a culture of equality, this needs to be addressed at the most basic level by including an equality, diversity and inclusion article in your company mission statement.
But including an equality objective in your business is just the first step.
Remember to continually review and evaluate your policies and procedures to ensure that equality is present in:
- Your recruitment process
- Career opportunities and promotion decisions
- Learning and development
- Disciplinary procedures
- Performance management
Next, let’s look at tackling unconscious bias in your business.
Managing Unconscious Bias
Unconscious bias can affect all of us, but it is essential that it is managed effectively in your business, starting from who you choose to employ, who you choose to promote, which members of the team you ‘prefer’ working with and how members of your team engage with each other.
Of course, we are naturally attracted to people with whom we can find common ground, and this affects the way we interact with others both in the workplace and out of it.
You could look into training programmes for the entire team on how to spot and tackle unconscious bias – this type of bias is so ingrained that we often don’t realise that it is happening.
There are also some ways to spot and stop unconscious bias in your workplace, including:
- Being aware of the potential for unconscious bias – talking about it with employees and making them aware of how their interactions can affect others.
- Question yourself and the decisions you make regularly – have you chosen a certain individual for a new project because they are the best person for the job, or because you tend to favour them?
- Create a support network for employees – let them know that if they feel they have been overlooked or singled out due to a bias, that there will always be support for them and that you will actively work to remedy this.
Finally, let’s look at the easiest place to champion diversity and inclusion for your workplace – your recruitment process.
Championing Diversity in Your Recruitment Process
If you are committed to increasing equality, diversity and inclusion in your business, your recruitment process is where you can start to make positive changes.
Recruitment can be a complex and emotionally-charged event.
Many employers and hiring managers have very stringent ideas of whom they believe they are looking for, for a particular role. And of course, this affects the potential for a diverse workforce.
Whether conscious or not, it is a fact that hiring managers like to hire people who remind them of themselves.
But this makes for a very un-diverse workforce.
What can be done to reduce bias in your recruitment process?
Start by introducing blind skills challenges, make use of AI in your recruitment process or use new and different channels to advertise your roles. You can also work with a dedicated recruiter.
Working with a recruiter will allow you to reduce the amount of bias in your recruitment process, not only as they will work as a mediator between the company and the candidates, which allows for a completely unbiased selection process. But they can also challenge your ideas of the kind of candidate you are looking for and can locate candidates that you would never have been able to access when working alone.
To find out more about how to champion equality, diversity and inclusion in your business by working with a recruiter, you can contact us on NZ+64 9 801 6635 or AU+61 2 7908 5388 or email me directly at firstname.lastname@example.org
Remember – creating a diverse workforce leads to higher engagement, greater productivity and is better professionally and personally for every member of your team.
We’re recruiting for you!